Carol has more than 30 years experience in the cooperative credit field. This year, her firm Schillios Consulting Group celebrates 19 years of consulting services to credit institutions world-wide. Carol is an experienced consultant to micro-credit programs in Africa, Asia and Eastern Europe. Her clients include, Freedom From Hunger, The World Bank, World Education and World Council of Credit Unions in micro-credit development, strategic planning, board of directors and management training.
Carol is founder of The Trainer's Institute & Schillios Development Foundation in Seattle. She authored the 6-module CU Professional Development, employee sales and service training manuals used by credit unions across the US and co-authored Credit and Financial Management Training Modules for the African Confederation of Cooperative Credit Unions. Carol is known as a master trainer of trainers and has taught at the Australia CU Directors' Institute.
Carol is a three-time Silver Award winner from the World Council of Credit Unions for her work in developing countries. She represented CU's at international forums in Latin America, Korea, Australia, New Zealand, Ireland and China. The NW Cooperative Federation honored her with the DiMarcello Cooperative Spirit Award in 1998. In 2003, she received the Anna Read Award from the CU Women's Association of Oregon and the Ambassador Award from the Washington Credit Union League. Carol attended the International School in Geneva, Switzerland.
MICRO-CREDIT & MICRO-ENTERPRISE DEVELOPMENT: Consultant to developing credit movements in Africa, Asia, Indonesia and Eastern Europe. Master trainer in micro-credit strategies, micro-enterprise development and solidarity group lending best practices. Develops board of directors for credit institutions and facilitates creation of strategic business plans.
MANAGEMENT DEVELOPMENT: The art and skill of genuine coaching to inspire results.
MASTER TRAINER: Trainer of trainers in facilitation, presentations skills and curriculum design
LANGUAGES: French, German, English, Sign Language
Schillios Consulting Group/Schillios Development Foundation: (19 years) Micro-credit program development, management and employee training, strategic planning and training of master trainers.
Director, CUNA, International Foundation and National CU Roundtable, (3 years) Wrote USAID development grants, managed grants, conducted fundraising campaigns, coordinate research papers.
Director of Training Washington Credit Union League: (3 years) Designed training programs and facilitated strategic planning workshops for 360 credit unions in the State of Washington
Director of Marketing and Corporate Business Development, Washington Corporate Central Credit Union: (3 years) Directed Marketing and Corporate Business Development Programs across the state.
Professional Development Training Modules: A 6-module, behavior-based training series used by credit unions to training employees in consultive sales and service skills.