|QUESTIONS TO ASK when you're looking for training programs:
- Are the training materials behavior and skills-based?
- Are they based on adult learning principles or "scripts"
- Can the materials be used over and over without seeming repetitious?
- Are materials easily customized to adapt to your environment?
- How are supervisors prepared to support the process?
- What strategies do they use to certify master trainers?
- How does the training program help the whole organization to support the process?
- Do you have access to additional support?
- What clients have used the materials both successfully and unsuccessfully and what have been their challenges?